Papa John's Pizza

Reviews about Papa John's Pizza

• 1 / 5

  By Tyler Remkus
  I placed an order that I never received. I called and complained, but I still never received my order. I called and made a complaint to the Papa John's 800 number, and someone from the local franchise emailed me to resolve the issue. They then never responded to any of my replies. This was like 3 weeks ago and I still have no pizza!
  May 04, 2017
• 3 / 5

  By Bea B
  I would recommend this Papa Johns. This was my first experience ordering from this restaurant. I was very skeptical that I would get anything but your run of the mill, frozen or school cafeteria tasting pizza. However, I was pleasantly surprised. I ordered the pan style johns favorite pizza with pineapples, 2 brisk ice teas, chicken wings, and the cinnamon bun type dessert. (I forget the actual name) I placed my order online and paid with credit at around 9 pm. (Because it was so late I was extremely concerned that the pizza and other items would have been sitting around for a long time and delivered to me in an attempt to get rid of their used inventory for the day. But we were hungry and all agreed on ordering food from a place that was open and readily available at the time. So we rolled the dice and went ahead and ordered.) The estimated delivery time was 31-41 minutes. When 35 minutes passes I called the restaurant to see the status of my order and was told my delivery should arrive any minute from the time of this call. So I hung up the phone and decided to go and wait for the delivery man at the front entrance of my building. TOO MY SURPRISE as soon as I stepped out of my apartment and looked out the window the driver literally pulled into the parking lot RIGHT ON TIME!!!! I was so HAPPY!! (it's not fun being around extremely hungry people. THEY ARE MEAN!)
  
  Although, the driver forgot my drinks he immediately went back to the store and brought it back in a reasonable amount of time.
  
  When I got the food it was all still hot. I could feel it through the boxes. When we actually saw and tasted the food, it was AAAMMMAAZING!!!! The pizza was cooked perfectly. I wanted it well done and it was just so without being burnt or dry. All of the ingredients tasted fresh and like they just took it out the oven. The dessert was good but could have been better, as the icing seemed to be lacking in amount and distinct flavor.
  
  I would have given a higher score except for ONE thing: Before I got to the front entrance of my building, Instead of calling me when he arrived like I requested, the driver decided to honk his horn very loudly, which let everyone in the neighborhood know he was there. (If I had not already decided to come out when I did I would have totally ignored the honking.) And when I asked if he normally honked his horn for customers, he said yes for his safety. HMMM??WTF??? I would think speaking with the person who actually placed the order and ensuring the identity of the person you are encountering would be a better option than bringing attention to yourself in a quiet neighborhood of hardworking families where you perceive danger. Anyway that rubbed me the wrong way.
  
  Overall I was very impressed with the food, and exceptional delivery speed. I would definitely reorder from this place and recommend others to do so as well.
  February 26, 2017
• 1 / 5

  By Tiffany Washington
  I place my ordered at 7:15 pm order was not received until after 9 pm from a location that is no more 10 minutes away. I called the store twice, the first time the man told me that my order was out for delivery that was around 8:40 pm I called because I went to grocery store and my kids texted me that the pizza still hadn't arrived. I was offered to remake the pizza and receive a free pizza at a later date. I will never order from this location again. When I called again at 9:01pm I was told that the driver said no one came to the door when the pizza was delivered which was a lie being that I have dog that barks whenever anyone approaches the door and there was three other people in the house waiting for pizza. This was unappectable plus the pizza was cold when delivered. It Was not remade. Will make sure that everyone I know knows how bad the service was.
  January 12, 2017
• 1 / 5

  By Nyisha Edmunds
  Most horrible experience ever . Did A Online Order Never Recieved My Order I Called The store They Never Sent A driver Out To Give Me My order The delivery Girl Cheated Me Out My Money
  July 06, 2016